Recent Windows & Door Replacement Reviews

I had a good experience with this company. From the initial consultation to the actual installation of my windows and sliding doors. Pricing is probably in the middle, not the least expensive and not the most expensive. The window/door brand I got was Milgard with a lifetime warranty. Hope that stands true.

We had (5) windows replaced and (1) new window installed. Crew was very professional and cleaned up at the end of shift. Installation process from start to finish was smooth. Our experience was a positive one and we look forward to more projects with them.

The whole process was smooth. The initial consultation with Matt was informative and he helped with getting a discount. There was good communication with Ireland and the rest of the team. The installers did a great job too and cleaned the work space well. Overall, I’m happy with this company thus far. It’s only been a few days since the windows and sliding door have been installed, but so far so good.

I can’t say enough about Lake Washington and their stellar commitment to customer satisfaction. I’ve been dealing with a lot of questionable contractors lately due to all of the work I’ve done on my house this year. Lake Washington was by far the best experience. Spencer was my first contact. He was on time, friendly and did not try to pressure, oversell or overcharge me. The quote he provided me was on par price wise and was very detailed. He was also very knowledgeable about payment options and timelines. The admin staff, Ireland, Candice, McKenzie were all awesome at their jobs. They kept me updated on all of the logistics of the project, and promptly and professionally solved any issues that came up which were very few. The installers were the stars of the whole operation. Christopher and his partner (I wish I could remember his name) were on time, very professional and took great care of my home. They made sure my space was protected from the elements and left the site clean and tidy afterward. I had a last minute request regarding the trim, Chris listened and did his best to accommodate the request. His “we will do everything we can to make sure you’re happy with the results” attitude was the icing on the cake for me. Overall, I rate the entire experience, 5 out of 5.

This is our seconds time working with Lake Washington Windows and they are still the best windows/door company around. Michael, the sales rep, was great to work with. He answered all of my questions and provided multiple quotes as we made several changes throughout the process. Ireland, in their office, was great with communication and kept us informed with the installation date. Crisanto and Joel did our installation. I wasn’t home that day but my wife said they were super polite and she felt very safe at home alone while they completed the installation. Lake Washington has been great to work with, fair on their prices, and I would definitely recommend them if you need doors or windows.

Always prompt polite and respectful, the whole team - Matt, Ireland, Chris and Joel as well as others. A great set of windows.

Lake Washington Windows has helped us replace all of the windows in our home. Each install has been seamless. Crisanto and Joel recently replaced our sliding glass door and their customer service and attention to detail were top notch!

Josue’ and Andy were the best. Great job

We hired LWWD to replace our exterior french doors and the service from start to finish was excellent. Tuscany visited our home to assess what we needed and walked us through the whole process. Ireland coordinated the installation and was very clear and helpful. Lastly, Josue and Andy installed the doors and were prompt, professional, and very thorough in their work. I'd recommend them to anyone looking for new doors - LWWD clearly treats their employees well because they all really seem to enjoy working for them, which trickles down to the quality of work they provide. 5/5

Lake Washington Windows & Doors is a great company to do business with. We were well informed throughout the process. The workers, Crisanto and Joel, who installed our beautiful 42" door with sidelight, were very professional and friendly. They were very respectful of our home and took great care to contain the construction dust. There was very little cleanup for us to do. We would definitely use their company again for any window and door projects.

Overall, the experience was excellent. From the initial meeting with Matt who spent over 3-hours with us answering all our questions and addressing our concerns. We chose Milgard Tuscany V400 Vinyl windows to replace our existing vinyl windows. Upon our acceptance of the project we were handed over to Ireland who coordinated the install schedule and ensured we had completed all paperwork. The installation was performed with as little disruption to us as possible. Mark, the lead installer, kept us informed of their progress and what we could expect the following days. The installation was completed ahead of the planned completion date. What impressed me about Mark was his professionalism and when I pointed an issue, he addressed it immediately (even after they had completed the install). After we signed off on the completion of the project, McKenzie is the point of contact at LWWD for any issues that may arise with our windows. We have had two issues that needed fixing. I contacted McKenzie and she sent Sonsi out to evaluate the problems. Sonsi addressed both issues to our satisfaction. We are very happy with our choice of windows and LWWD as the company to install them. I am confident that LWWD will continue to stand by their work and Milgard will stand by the workmanship of their products. Thank you!

Lake Washington was great. They were competitive with pricing, very friendly, non pressuring, and extremely communicative on the project. The work was done according to plan and we are very happy with the result. Thanks!

This company did great work for us on a new set of exterior french doors, replacing an old sliding glass door. It was a custom size opening, and initially the install was too tight, but Cristano and Joel did a great job completely revising the install free of additional charge to get the door functioning perfectly. They worked hard to make it right for us.

Crisanto, Eric and Joe did a great job, the installation was fast and they make it super clean after work

We had a new slider and screen put in . Accessing our deck and car port. First I will say I would give them 5 stars if it wasn't for the screen not closing right. Andy and Joshua were amazing as our installer answered every question we had during install. They were on time did an amazing job. We did have to the company back since the screen was not closing correctly. Customer service was outstanding . Candice in billing was amazing also. I highly recommend this company. They even gave a great bid . Thank you all for all you did.

Highly recommend Lake Washington Windows. They replaced three windows for us. Very efficient, responsive and competitively priced. The sales rep did a virtual consultation to understand what we needed and turned around an estimate quickly. The measurement rep arrived on time and walked through all our expectations. The project lead Ireland kept us updated on expected timeline and installation was scheduled well within it. Thomas and Daniel were onsite to remove and install also arrived on time- their work was detailed and neat, and showed care to our home. We are happy with the windows and would use them again for other projects.

Joel and Crisanto did a great job replacing trim around my window and adding additional flashing. Really appreciate their attention to detail and the timeliness of the work.

Working with everyone from LWWD has been great. Upon a recommendation from a family member, we called and David Judge came out to do the initial measurements and discuss options. After we committed, we had the final measurements done and made a couple of last minute changes based on his recommendations. For the install, Ricky and Gustavo did a fantastic job working through what order and how they were going to approach the job. We discussed some areas of concern we had and they provided feedback and suggestions about how they would resolve it if it was their house - that’s absolutely the mindset you want from an installer. They communicated their punch list every day about what they planned and how it went. Many thanks to the folks at LWWD!

I have been very pleased with every part of the process to get a new window in my office. Scheduling was smooth and communication all along was super clear. This week I had the new, bigger, window installed. The team that installed it was very considerate of my home, friendly and efficient. The new window is beautiful.

We had a massive project of replacing ALL our windows and doors replaced. Turned out to be 25 windows and 4 doors. We had to get not only the windows replaces, but also get the framing and flashing replaced and/or added. As you can imagine this is a MASSIVE project. I am extremely impressed with the professionalism by everyone- the person answered my calls, the person who provided estimates, and crew that did all the work. All the work was on exact time as it was promised. We were able to stay in our home while the work was being done. The crew did an amazing job cleaning up at the end of each day. Not a single one of our furniture had any debris or dust on it. They are a little bit on the pricier side, but the convenience, punctuality, professionalism, cleanliness, etc. completely makes up for the cost. This is the one and only company I will recommend going forward for any door/window projects for anyone.

We had five replacement Milgard windows installed today by Chris and David. Every aspect of the install was excellent. They were polite and engaging, constantly vacuuming and cleaning up as they went along and did a super job all the way around. Our experience was really consistent with others reviews we read before going with Lake Washington Window. From the initial sales call to the ordering and delivery to the install, everyone we worked with made things really easy. Special shoutout to Ireland who was incredibly responsive to our questions. Thanks to all of you!

We replaced all of the windows in our home and LW was wonderful throughout the entire process. Special shout out to Joe and his install team; they were so kind, communicative, respectful of our space, and had a good sense of humor about our wild children and puppy. We felt very comfortable with them in our home and are very pleased with our end result!

Super happy with my choice to use Lake Washington Doors and Windows. The story begins at the home show, I was trying to decide if I needed new windows (they're about 30 years old) or just replace a failed unit. A few vendors pushed high end window replacement, Lake Washington Doors and Windows said they were good for at least another decade and just to replace the failed unit. Any vendor that will act in my best interest instead of their sales numbers is a gem. I ordered the window replacement and I'm very impressed with the process. Follow up was excellent, I was kept well informed of the scheduling, the installers were very nice and left the space cleaner than when they arrived.

We have used Lake Washington Windows and Doors for a few projects and are always happy with the finished product. Their teams communicates well from start to finish. Their install teams are top notch.

We have used Lake WA Windows and Doors for a number of projects and are always happy with our experience. Their team communicates well from start to finish and their install teams are top notch. I highly recommend them to anyone looking to replace door or windows.

Great work and hard working team! Punctual and good communication.

I hired Lake Washington Windows and Doors to replaced the window panes in 3 of my windows. Jon Wood was our salesperson and Ireland coordinated the initial meeting and scheduled the install. I've hired several contractors on various projects for my house over the last few years and this was honestly, BY FAR, the most pleasant experience out of all of them. From start to finish they were communicative, professional, on time, cordial, and easy to work with. I 1000% recommend their services and would absolutely hire them again in the future!

Before landing on Lake Washington Windows, we talked to a lot of pushy, and rather aggressive, window salespeople who quoted us way beyond our budget. John, the sales rep from Lake Washington Windows, was down to earth, knowledgeable, and respectful of our time. The installers, Chris and Alex, were nice and hardworking guys too. They even fixed up some things we noticed when they came back the second day. Would recommend this company, especially instead of some of the other bigger Seattle window names out there that show up online/social.

Very professional from initial contact through installation. Highly recommend.

Had work done on my front door and they did a great job!

Great experience from beginning to end. My wife and I both can’t say enough positive things about this company. We are demanding customers and they exceeded our every expectations.

We had a whole house window replacement project done by Lake Washington Windows and Doors. Our install team was amazing. Their work was impeccable. We can’t say enough great things about German, Crisanto, Joelle, and Thomas. Thank you for making our window project a success!

Excellent work by the 2 men for Lake Washington windows &doors. Very professional, did an excellent clean up after job was completed. Highly recommended this company.

Door quality is great, and the installation was fast, friendly, and the installers appeared skilled and knowledgeable. The scheduling was a little bit of an issue with multiple "okay, it'll be next week!" followed by "There's been a delay." Ultimately, the install happened 2.5 months longer than originally estimated. But once it was actually scheduled, it went well.

High praise to the crew from Lake Washington Windows and doors. They did a phenomenal job - arrived on time, installed 7 windows and a sliding door, covered all my floors and removed all the mess including the ancient windows. They were a pleasure to work with and I could not be happier. The customer service was also outstanding, great communication from start to finish!

If I could give them 6 stars, you KNOW I would. Renewal by Anderson = garbage.

The installation went great and the technicians were professional and thorough. I will definitely use LWWD again when needed.

Wow! I can’t say enough nice things about our window project with Lake Washington. We needed all the old windows replaced in our new home. Every single person from start to finish was professional, positive, responsive and just really nice people. Matt our sales guy was so pleasant to work, Ireland our scheduler kept us up to date and informed, the two Chris’s did a great job installing the windows and at the very end Candice was super timely with a billing question. I rarely write reviews but this group is something special! Thank you so much

Everyone in this company has been a pleasure to deal with starting with Jim the estimator, and the coordinators, keeping us on a timeline to the installers Chris and Eric. Both of these guys went out of their way to explain what was going on. Show us whatever we wanted to see and laid protective rugs everywhere they went and cleaned up after every place they had been. I would not hesitate to use these people again if I have the chance. Some friends of ours are having them do their windows and doors also. These are Milgard Tuscany, double hung windows, which match the other two windows that were previously installed.

Wow! I can't say enough nice things about our window project with Lake Washington. We needed all the old windows replaced in our new home. Every single person from start to finish was professional, positive, responsive and just really nice people. Matt our sales guy was so pleasant to work, Ireland our scheduler kept us up to date and informed, the two Chris's did a great job installing the windows and at the very end Candice was super timely with a billing question. I rarely write reviews but this group is something special! Thank you so much

From the very beginning it was a great experience. Michael our salesman was helpful and knowledgeable of the windows. He told us how the process would work and he nailed it! We appreciate the fact that he wasn’t pushy or aggressive. He was gracious, polite and our puppies loved him. Joe, Scott and the install crew did a fabulous job! They were professional, friendly, efficient and thorough. The puppies loved them too. They kept the workspace clean and they cleaned up when they left. The windows are beautiful!! Thank you Lake Washington Windows.

Getting our windows replaced by Lake Washington Windows and Doors was a great experience from initial estimates through installation. The staff provided timely updates throughout the process and got the work completed earlier than expected. The install crew was efficient and did a great job with the install.

They just finished changing all of our windows + glass door today, and everything is looking great! The crew were really pleasant to deal with, professional, competent, and they were careful not to leave doors open when the cats were around, which I really appreciated. Highly recommend them to anyone who wants to get new windows installed by an amazing crew.

Great service. Can’t recommend enough. From the office staff to sales team to installation crew.. great people. Top service. Cris came to our place to install our windows and did awesome job. Finished two day job in one day with no corners cut and no complaints. Thank you for the seamless service throughout. Pleasant surprise: Their sales person doesn’t take up 3 hours like other window guys and is very genuine. He was in and out with us placing the order within 40 minutes.

Well done 👍👍👍👍👍

We had a great experience with Lake Washington Windows. our project included replacing 10 windows and four sliding doors. We appreciate Lake Washington working with us till all the work (ours too) was completed. Our complements to the crew that did the installation. They were professional, efficient, really thorough, and performed quality work. In addition they listened to and answered all my questions. One year later and I had a leak under one window. They were responsive to my call and sent someone out to address the issue. It was fixed and they applied the fix to all the windows.

Excellent customer service and installation team! From Dave the sales rep, the administration team, though Joe and his team, we appreciated their hard work to give us a fair price and quality work. Our project was scheduled for 3 days but completed in 2. Joe and his installation team expressed their appreciation of our making easy access as much as we could. They worked out the details and explained the process of enlarging the opening for the sliding glass door. We chose vinyl windows and we love the upgraded Pureview screens! We highly recommend this company!

Great experience getting our glass windows replaced! Excellent job from start to finish, highly recommended.

The entire process was professional. They honored the price, delivery and installation, quality of product and service. The installer was prepared, courteous and competent. He went above and beyond, installing our sliding door in the pouring rain without a cover on our patio. He improvised with a tarp! Communications were excellent. Five stars.

Great experience! The installers were very thorough, kind, clean and respectful! Highly recommend!

We had a new front door and two entry windows installed and we're really happy with the service and product we received from Lake Washington Windows & Doors! I really appreciated the installers keeping the space clean by using a shop-vac whenever they produced dust. We always dread the amount of dust and debris when contractors come in, but with Lake Washington W&D there wasn't much cleaning needed post-install! There was a slight issue with getting the door in straight due to natural house settling, but Ricky and Joel worked hard to make sure they still completed on time by calling in one of the senior installers to help. Having worked with contractors who drag out projects when issues like this pop up, I'm so grateful when they problem-solve in the background to avoid delays. I was so happy to say goodbye to those drafty, dark, 1970's textured glass aluminum windows!

Lake Washington Windows did a full gut replacement of 20+ windows in our home, plus a ProVia door install, and we couldn't be more pleased. During the sales consult, Matt V caught my attention when he mentioned Lake Washington's culture of kaizen (continuous improvement) with respect to their installation process. I also appreciated how he let the Milgard fiberglass windows "sell themselves" - I never felt pressured into making a hasty decision. My confidence continued to grow when Mike came to do the final measurements. He identified that our home had custom window casing and modified the install process to preserve them. Likewise, he helped us spec out additional exterior trim on several windows where we wanted to add it. The install process itself exceeded our expectations. Chris and Xavier exhibited incredible attention to detail and genuine pride in their work. I especially appreciated Chris's clear, detailed communication throughout the 3-week process and the way he included me in the decision-making process when we had alternatives to choose from. Chris and Xavier's commitment to excellence is visible from inside and outside the home -- the windows are great, but the quality of the install is what makes them really shine. Highly recommended!

Pleased with the service from start to finish, including the promotional discounts, service planning meetings, and installation.

Ricky and crew were brilliant. Would recommend them to anyone.

Replaced a 4ft x 8ft window. They did great!

The installers were very professional and knowledgeable and polite! They were extremely efficient and always communicated what they would be working on so I knew what to expect. Over the last 2 years I’ve had a lot of work done on my house, and it was so refreshing to have a this experience, far exceeded my expectations. Thank you for the professionalism and quality work, I absolutely love my new windows!!

After receiving quotes from various window companies, we decided to hire Lake Washington Windows and Doors for our project. From the consult to the date of installation, we were impressed with their communicativeness (they kept us updated while we were waiting for the windows to arrive), friendliness, competitive pricing and quality of work - our new windows look great. The caulking was done neatly and the crew cleaned up any mess that they made during installation. We will definitely hire them again when we go to replace more of our old windows!

They replaced a window that was defective.

Great experience from start to end, highly recommended!

I happened to call in on the right day to get my patio door looked at. A technician was in the area & had time to fit me into the schedule the same day!