Recent Windows & Door Replacement Reviews

Lake Washington delivered on every word they said for my recent window & patio door project. My consultant Michael is easily one the best sales persons I've ever worked with. He possesses the unique combination of design skills, deep product knowledge, and total customer focus. Michael sent me a detailed design drawing on a piece of grid paper a couple of hours after my "change of mind" on window layout. That single piece of artifact convinced me that Lake Washington has people who know what they are doing. Michael also offered me a product two other well-known local vendors simply said "don't exist" -- at a more competitive rate than the less preferred products the other vendors quoted. Decisioning became very simple from there. Ireland coordinated inspection and install scheduling for me. Her communication was clear and well advanced so I had plenty of time to get ready for appointments. A breath of fresh air compared to other install/remodeling vendors I've worked with in the past. Coming installation day, Josue and Andy (Andres) were my installers. These guys did incredible work. They came on time, were super efficient with the work and were polite and friendly throughout. They cleaned up the work area thoroughly, saving any hassle on my side. Josue even assisted me in putting back two pieces of window dressings so I didn't have to struggle with putting them back on at night. They did everything professionally, with a lot of skills and care. As a happy customer who now has beautiful, specially made, newly installed windows and door, I recommend Lake Washington wholeheartedly and will use them again for my future projects.

Amazing experience from start to finish. We are thrilled with the quality of our new doors and windows and our installers were awesome! So nice to see someone take so much pride in their work and do an absolutely beautiful job. Thank you!!

I had a great experience with Lake Washington Windows & Doors. Every step of the process was first class - from Kevin the sales rep, to Mike the Measure Tech to Chris & David the installers. In addition to them, Ireland kept me up to speed on dates and times of specific events happening with my project. If you are looking for window replacement, I'd look no further!

We contacted Lake Washington Windows and Doors regarding French doors that let water in the house during big storms. An appointment was scheduled quickly and efficiently. Dave did a careful assessment and explained the different options we had. We never felt he was trying to sell doors that wouldn't be best for our needs. We highly recommend Lake Washington Windows and Doors.

Overall, our experience with Lake Washington Windows & Doors was very professional. Scope of work involved a new sliding patio door that was completed within 1/2 day. They offered reasonable pricing - not the cheapest, but not the most expensive either, which in my opinion is the best approach to take with home services. This was a multi-step process (inquiry, free quote, critical measure, installation) in which we engaged with 4-5 different people. There were aspects in which they went above and beyond; and others where it was OK, leading to the rating. Installation (6/5): Crisanto & Joel were ROCKSTARS. They were professional, friendly, thorough, and highly knowledgable. We were there throughout the entire process - and could tell they took pride in their work and installed it as if it were their own home. For example, Crisanto laid down a wood transition piece and while trying to press it into place, the wood slightly split. He removed it and replaced it with a new one. When Joel tried to install the screen door, he was very meticulous in making sure it was balanced and the wheels were sliding properly. Scheduling (4/5): Scheduling process was generally communicative and straightforward; however, due to the bomb cyclone, we experienced some last minute scheduling changes. My understanding is that they were very busy for the next few weeks, and had already received the door, and needed to install as soon as they could because it would be difficult for them to hold onto inventory. They were really encouraging us to schedule it for the following day, which we already had commitments, but did our best to move and accommodate them. What really made it difficult to give 5 stars was after we cleared our schedule to make sure they could come (and that they said they could bring a generator if our power was still out), they asked AGAIN if we had a generator and then proceeded to ask if we knew when we were getting our power back (btw, even PSE didn't know since they were doing damage assessment at the time). I recognize this was a stressful time for everyone, but after we did everything to accommodate to their schedule, it felt the burden being shifted all onto us as the customer - to accommodate to their schedule, to provide power, & being asked if we had a generator twice even though they said their manager could bring one. That burdening feeling just left me a bit stressed out & a bad taste in the mouth. Inquiry/Sales (4/5): After I initially submitted an inquiry online, I felt bombarded by the e-mail, texts, calls to follow up. I appreciate a company making sure I receive communication from them, but because I was reached out to by multiple people with 7+ touchpoints, it was a lot. There was also a system issue that caused confusion around scheduling. However, after getting into contact & scheduling the estimate appointment, everything else generally went smoothly, so I'm glad I didn't let this part stop me from moving forward because the installation was top-notch. Without the unexpected weather, I think my experience would've resulted in a full rating, but I didn't want to discount how it went given when things weren't perfect (because hey, it happens). If you've read this far and are still unsure whether to go with Lake Washington Windows & Doors, I can say with confidence that you'll be in good hands.

Overall, our experience with Lake Washington Windows & Doors was very professional. Scope of work involved a new sliding patio door that was completed within 1/2 day. They offered reasonable pricing - not the cheapest, but not the most expensive either, which in my opinion is the best approach to take with home services. This was a multi-step process (inquiry, free quote, critical measure, installation) in which we engaged with 4-5 different people. There were aspects in which they went above and beyond; and others where it was OK, leading to the rating. Installation (6/5): Crisanto & Joel were ROCKSTARS. They were professional, friendly, thorough, and highly knowledgable. We were there throughout the entire process - and could tell they took pride in their work and installed it as if it were their own home. For example, Crisanto laid down a wood transition piece and while trying to press it into place, the wood slightly split. He removed it and replaced it with a new one. When Joel tried to install the screen door, he was very meticulous in making sure it was balanced and the wheels were sliding properly. Scheduling (4/5): Scheduling process was generally communicative and straightforward; however, due to the bomb cyclone, we experienced some last minute scheduling changes. My understanding is that they were very busy for the next few weeks, and had already received the door, and needed to install as soon as they could because it would be difficult for them to hold onto inventory. They were really encouraging us to schedule it for the following day, which we already had commitments, but did our best to move and accommodate them. What really made it difficult to give 5 stars was after we cleared our schedule to make sure they could come (and that they said they could bring a generator if our power was still out), they asked AGAIN if we had a generator and then proceeded to ask if we knew when we were getting our power back (btw, even PSE didn't know since they were doing damage assessment at the time). I recognize this was a stressful time for everyone, but after we did everything to accommodate to their schedule, it felt the burden being shifted all onto us as the customer - to accommodate to their schedule, to provide power, & being asked if we had a generator twice even though they said their manager could bring one. That burdening feeling just left me a bit stressed out & a bad taste in the mouth. Inquiry/Sales (4/5): After I initially submitted an inquiry online, I felt bombarded by the e-mail, texts, calls to follow up. I appreciate a company making sure I receive communication from them, but because I was reached out to by multiple people with 7+ touchpoints, it was a lot. There was also a system issue that caused confusion around scheduling. However, after getting into contact & scheduling the estimate appointment, everything else generally went smoothly, so I'm glad I didn't let this part stop me from moving forward because the installation was top-notch. Without the unexpected weather, I think my experience would've resulted in a full rating, but I didn't want to discount how it went given when things weren't perfect (because hey, it happens). If you've read this far and are still unsure whether to go with Lake Washington Windows & Doors, I can say with confidence that you'll be in good hands.

Overall, our experience with Lake Washington Windows & Doors was very professional. Scope of work involved a new sliding patio door that was completed within 1/2 day. They offered reasonable pricing - not the cheapest, but not the most expensive either, which in my opinion is the best approach to take with home services. This was a multi-step process (inquiry, free quote, critical measure, installation) in which we engaged with 4-5 different people. There were aspects in which they went above and beyond; and others where it was OK, leading to the rating. Installation (6/5): Crisanto & Joel were ROCKSTARS. They were professional, friendly, thorough, and highly knowledgable. We were there throughout the entire process - and could tell they took pride in their work and installed it as if it were their own home. For example, Crisanto laid down a wood transition piece and while trying to press it into place, the wood slightly split. He removed it and replaced it with a new one. When Joel tried to install the screen door, he was very meticulous in making sure it was balanced and the wheels were sliding properly. Scheduling (4/5): Scheduling process was generally communicative and straightforward; however, due to the bomb cyclone, we experienced some last minute scheduling changes. My understanding is that they were very busy for the next few weeks, and had already received the door, and needed to install as soon as they could because it would be difficult for them to hold onto inventory. They were really encouraging us to schedule it for the following day, which we already had commitments, but did our best to move and accommodate them. What really made it difficult to give 5 stars was after we cleared our schedule to make sure they could come (and that they said they could bring a generator if our power was still out), they asked AGAIN if we had a generator and then proceeded to ask if we knew when we were getting our power back (btw, even PSE didn't know since they were doing damage assessment at the time). I recognize this was a stressful time for everyone, but after we did everything to accommodate to their schedule, it felt the burden being shifted all onto us as the customer - to accommodate to their schedule, to provide power, & being asked if we had a generator twice even though they said their manager could bring one. That burdening feeling just left me a bit stressed out & a bad taste in the mouth. Inquiry/Sales (4/5): After I initially submitted an inquiry online, I felt bombarded by the e-mail, texts, calls to follow up. I appreciate a company making sure I receive communication from them, but because I was reached out to by multiple people with 7+ touchpoints, it was a lot. There was also a system issue that caused confusion around scheduling. However, after getting into contact & scheduling the estimate appointment, everything else generally went smoothly, so I'm glad I didn't let this part stop me from moving forward because the installation was top-notch. Without the unexpected weather, I think my experience would've resulted in a full rating, but I didn't want to discount how it went given when things weren't perfect (because hey, it happens). If you've read this far and are still unsure whether to go with Lake Washington Windows & Doors, I can say with confidence that you'll be in good hands.

Amazing service!

We are thrilled with our new sliding glass door and window. The installers, Crisanto and Joel, worked quickly and were exceptionally professional, finishing the job earlier than expected and very clean. The work met and exceeded our expectations. The whole process from start to finish was hassle free.

Crisanto and Joel provided great service on the installation. Great value for price on windows

Good products and excellent service

Tech arrived on-time and was able to fix our storm door.

This is my 4th project with Lake WA window and door. They are a class act, competitive, and throughout the installation - clean, professional, lowly invasive, helpful, ON TIME, and I would give them 6 stars if it was an option. They are second to none. Chris was a great project lead

Chris and Joel were delightful to work with, prompt, courteous, and left my entry hall spotless!

I highly recommend Lake Washington Windows. Their service was very professional and efficient from the beginning of our search working with the sales team, the quote, to the delivery, scheduling and installation (Ricky & Gustavo installers). LW Windows insured we were 100% satisfied with the job and happy with the windows.

Such an awesome experience! Dave was so great to work with helping us pick out the idea package that helped us with energy efficiency, keeping a lot of the original style of our house all within our budget. Joe and his crew did an amazing job getting everything installed perfectly. They were super professional, kept everything clean and did an excellent job. We are super happy with the quality of the product and the installation! Would recommend to anyone looking for some new windows and doors.

I highly recommend Lake Washington Windows and Doors for your next project. From Sales, Scheduling and Install everyone did what they said they would which is not easy to find these days. I especially appreciate our install crew who were on time, respectful of our home and did a great job! Thank you!

I highly recommend Lake Washington Windows & Doors for your next project. From Sales, Scheduling and Install everyone did what they said they would do which is hard to find these days. I especially appreciate our install crew who were on time, respectful of our home and did a great job! Thank you!

Chris was great to work with - showed up on time and even stayed late to get the job done - Cheers!

We are so happy with our new windows, they are efficient but also beautiful. The whole team and experience was professional and friendly!!

I had a good experience with this company. From the initial consultation to the actual installation of my windows and sliding doors. Pricing is probably in the middle, not the least expensive and not the most expensive. The window/door brand I got was Milgard with a lifetime warranty. Hope that stands true.

We had (5) windows replaced and (1) new window installed. Crew was very professional and cleaned up at the end of shift. Installation process from start to finish was smooth. Our experience was a positive one and we look forward to more projects with them.

The whole process was smooth. The initial consultation with Matt was informative and he helped with getting a discount. There was good communication with Ireland and the rest of the team. The installers did a great job too and cleaned the work space well. Overall, I’m happy with this company thus far. It’s only been a few days since the windows and sliding door have been installed, but so far so good.

I can’t say enough about Lake Washington and their stellar commitment to customer satisfaction. I’ve been dealing with a lot of questionable contractors lately due to all of the work I’ve done on my house this year. Lake Washington was by far the best experience. Spencer was my first contact. He was on time, friendly and did not try to pressure, oversell or overcharge me. The quote he provided me was on par price wise and was very detailed. He was also very knowledgeable about payment options and timelines. The admin staff, Ireland, Candice, McKenzie were all awesome at their jobs. They kept me updated on all of the logistics of the project, and promptly and professionally solved any issues that came up which were very few. The installers were the stars of the whole operation. Christopher and his partner (I wish I could remember his name) were on time, very professional and took great care of my home. They made sure my space was protected from the elements and left the site clean and tidy afterward. I had a last minute request regarding the trim, Chris listened and did his best to accommodate the request. His “we will do everything we can to make sure you’re happy with the results” attitude was the icing on the cake for me. Overall, I rate the entire experience, 5 out of 5.

This is our seconds time working with Lake Washington Windows and they are still the best windows/door company around. Michael, the sales rep, was great to work with. He answered all of my questions and provided multiple quotes as we made several changes throughout the process. Ireland, in their office, was great with communication and kept us informed with the installation date. Crisanto and Joel did our installation. I wasn’t home that day but my wife said they were super polite and she felt very safe at home alone while they completed the installation. Lake Washington has been great to work with, fair on their prices, and I would definitely recommend them if you need doors or windows.

Always prompt polite and respectful, the whole team - Matt, Ireland, Chris and Joel as well as others. A great set of windows.

Lake Washington Windows has helped us replace all of the windows in our home. Each install has been seamless. Crisanto and Joel recently replaced our sliding glass door and their customer service and attention to detail were top notch!

We hired LWWD to replace our exterior french doors and the service from start to finish was excellent. Tuscany visited our home to assess what we needed and walked us through the whole process. Ireland coordinated the installation and was very clear and helpful. Lastly, Josue and Andy installed the doors and were prompt, professional, and very thorough in their work. I'd recommend them to anyone looking for new doors - LWWD clearly treats their employees well because they all really seem to enjoy working for them, which trickles down to the quality of work they provide. 5/5

Josue’ and Andy were the best. Great job

Overall, the experience was excellent. From the initial meeting with Matt who spent over 3-hours with us answering all our questions and addressing our concerns. We chose Milgard Tuscany V400 Vinyl windows to replace our existing vinyl windows. Upon our acceptance of the project we were handed over to Ireland who coordinated the install schedule and ensured we had completed all paperwork. The installation was performed with as little disruption to us as possible. Mark, the lead installer, kept us informed of their progress and what we could expect the following days. The installation was completed ahead of the planned completion date. What impressed me about Mark was his professionalism and when I pointed an issue, he addressed it immediately (even after they had completed the install). After we signed off on the completion of the project, McKenzie is the point of contact at LWWD for any issues that may arise with our windows. We have had two issues that needed fixing. I contacted McKenzie and she sent Sonsi out to evaluate the problems. Sonsi addressed both issues to our satisfaction. We are very happy with our choice of windows and LWWD as the company to install them. I am confident that LWWD will continue to stand by their work and Milgard will stand by the workmanship of their products. Thank you!

Lake Washington Windows & Doors is a great company to do business with. We were well informed throughout the process. The workers, Crisanto and Joel, who installed our beautiful 42" door with sidelight, were very professional and friendly. They were very respectful of our home and took great care to contain the construction dust. There was very little cleanup for us to do. We would definitely use their company again for any window and door projects.

Lake Washington was great. They were competitive with pricing, very friendly, non pressuring, and extremely communicative on the project. The work was done according to plan and we are very happy with the result. Thanks!

Crisanto, Eric and Joe did a great job, the installation was fast and they make it super clean after work

This company did great work for us on a new set of exterior french doors, replacing an old sliding glass door. It was a custom size opening, and initially the install was too tight, but Cristano and Joel did a great job completely revising the install free of additional charge to get the door functioning perfectly. They worked hard to make it right for us.

We had a new slider and screen put in . Accessing our deck and car port. First I will say I would give them 5 stars if it wasn't for the screen not closing right. Andy and Joshua were amazing as our installer answered every question we had during install. They were on time did an amazing job. We did have to the company back since the screen was not closing correctly. Customer service was outstanding . Candice in billing was amazing also. I highly recommend this company. They even gave a great bid . Thank you all for all you did.

Highly recommend Lake Washington Windows. They replaced three windows for us. Very efficient, responsive and competitively priced. The sales rep did a virtual consultation to understand what we needed and turned around an estimate quickly. The measurement rep arrived on time and walked through all our expectations. The project lead Ireland kept us updated on expected timeline and installation was scheduled well within it. Thomas and Daniel were onsite to remove and install also arrived on time- their work was detailed and neat, and showed care to our home. We are happy with the windows and would use them again for other projects.

Joel and Crisanto did a great job replacing trim around my window and adding additional flashing. Really appreciate their attention to detail and the timeliness of the work.

Working with everyone from LWWD has been great. Upon a recommendation from a family member, we called and David Judge came out to do the initial measurements and discuss options. After we committed, we had the final measurements done and made a couple of last minute changes based on his recommendations. For the install, Ricky and Gustavo did a fantastic job working through what order and how they were going to approach the job. We discussed some areas of concern we had and they provided feedback and suggestions about how they would resolve it if it was their house - that’s absolutely the mindset you want from an installer. They communicated their punch list every day about what they planned and how it went. Many thanks to the folks at LWWD!

I have been very pleased with every part of the process to get a new window in my office. Scheduling was smooth and communication all along was super clear. This week I had the new, bigger, window installed. The team that installed it was very considerate of my home, friendly and efficient. The new window is beautiful.

We had a massive project of replacing ALL our windows and doors replaced. Turned out to be 25 windows and 4 doors. We had to get not only the windows replaces, but also get the framing and flashing replaced and/or added. As you can imagine this is a MASSIVE project. I am extremely impressed with the professionalism by everyone- the person answered my calls, the person who provided estimates, and crew that did all the work. All the work was on exact time as it was promised. We were able to stay in our home while the work was being done. The crew did an amazing job cleaning up at the end of each day. Not a single one of our furniture had any debris or dust on it. They are a little bit on the pricier side, but the convenience, punctuality, professionalism, cleanliness, etc. completely makes up for the cost. This is the one and only company I will recommend going forward for any door/window projects for anyone.

We had five replacement Milgard windows installed today by Chris and David. Every aspect of the install was excellent. They were polite and engaging, constantly vacuuming and cleaning up as they went along and did a super job all the way around. Our experience was really consistent with others reviews we read before going with Lake Washington Window. From the initial sales call to the ordering and delivery to the install, everyone we worked with made things really easy. Special shoutout to Ireland who was incredibly responsive to our questions. Thanks to all of you!

Super happy with my choice to use Lake Washington Doors and Windows. The story begins at the home show, I was trying to decide if I needed new windows (they're about 30 years old) or just replace a failed unit. A few vendors pushed high end window replacement, Lake Washington Doors and Windows said they were good for at least another decade and just to replace the failed unit. Any vendor that will act in my best interest instead of their sales numbers is a gem. I ordered the window replacement and I'm very impressed with the process. Follow up was excellent, I was kept well informed of the scheduling, the installers were very nice and left the space cleaner than when they arrived.

We replaced all of the windows in our home and LW was wonderful throughout the entire process. Special shout out to Joe and his install team; they were so kind, communicative, respectful of our space, and had a good sense of humor about our wild children and puppy. We felt very comfortable with them in our home and are very pleased with our end result!

We have used Lake Washington Windows and Doors for a few projects and are always happy with the finished product. Their teams communicates well from start to finish. Their install teams are top notch.

Great work and hard working team! Punctual and good communication.

We have used Lake WA Windows and Doors for a number of projects and are always happy with our experience. Their team communicates well from start to finish and their install teams are top notch. I highly recommend them to anyone looking to replace door or windows.

I hired Lake Washington Windows and Doors to replaced the window panes in 3 of my windows. Jon Wood was our salesperson and Ireland coordinated the initial meeting and scheduled the install. I've hired several contractors on various projects for my house over the last few years and this was honestly, BY FAR, the most pleasant experience out of all of them. From start to finish they were communicative, professional, on time, cordial, and easy to work with. I 1000% recommend their services and would absolutely hire them again in the future!

Before landing on Lake Washington Windows, we talked to a lot of pushy, and rather aggressive, window salespeople who quoted us way beyond our budget. John, the sales rep from Lake Washington Windows, was down to earth, knowledgeable, and respectful of our time. The installers, Chris and Alex, were nice and hardworking guys too. They even fixed up some things we noticed when they came back the second day. Would recommend this company, especially instead of some of the other bigger Seattle window names out there that show up online/social.

Had work done on my front door and they did a great job!

Very professional from initial contact through installation. Highly recommend.

Great experience from beginning to end. My wife and I both can’t say enough positive things about this company. We are demanding customers and they exceeded our every expectations.

We had a whole house window replacement project done by Lake Washington Windows and Doors. Our install team was amazing. Their work was impeccable. We can’t say enough great things about German, Crisanto, Joelle, and Thomas. Thank you for making our window project a success!

Excellent work by the 2 men for Lake Washington windows &doors. Very professional, did an excellent clean up after job was completed. Highly recommended this company.

Door quality is great, and the installation was fast, friendly, and the installers appeared skilled and knowledgeable. The scheduling was a little bit of an issue with multiple "okay, it'll be next week!" followed by "There's been a delay." Ultimately, the install happened 2.5 months longer than originally estimated. But once it was actually scheduled, it went well.

High praise to the crew from Lake Washington Windows and doors. They did a phenomenal job - arrived on time, installed 7 windows and a sliding door, covered all my floors and removed all the mess including the ancient windows. They were a pleasure to work with and I could not be happier. The customer service was also outstanding, great communication from start to finish!

If I could give them 6 stars, you KNOW I would. Renewal by Anderson = garbage.

The installation went great and the technicians were professional and thorough. I will definitely use LWWD again when needed.

Wow! I can’t say enough nice things about our window project with Lake Washington. We needed all the old windows replaced in our new home. Every single person from start to finish was professional, positive, responsive and just really nice people. Matt our sales guy was so pleasant to work, Ireland our scheduler kept us up to date and informed, the two Chris’s did a great job installing the windows and at the very end Candice was super timely with a billing question. I rarely write reviews but this group is something special! Thank you so much

Everyone in this company has been a pleasure to deal with starting with Jim the estimator, and the coordinators, keeping us on a timeline to the installers Chris and Eric. Both of these guys went out of their way to explain what was going on. Show us whatever we wanted to see and laid protective rugs everywhere they went and cleaned up after every place they had been. I would not hesitate to use these people again if I have the chance. Some friends of ours are having them do their windows and doors also. These are Milgard Tuscany, double hung windows, which match the other two windows that were previously installed.

Wow! I can't say enough nice things about our window project with Lake Washington. We needed all the old windows replaced in our new home. Every single person from start to finish was professional, positive, responsive and just really nice people. Matt our sales guy was so pleasant to work, Ireland our scheduler kept us up to date and informed, the two Chris's did a great job installing the windows and at the very end Candice was super timely with a billing question. I rarely write reviews but this group is something special! Thank you so much