Recent Windows & Door Replacement Reviews
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Cindy S.
6/29/2023 - Google
I'm quite happy with my new windows and doors. The installers were all knowledgeable and nice.. but one. One young man had such a nasty personality, that no mat... read moreI'm quite happy with my new windows and doors. The installers were all knowledgeable and nice.. but one. One young man had such a nasty personality, that no matter what you asked him about, all he could do is scream "I don't know!!" Too bad that young man brought the rating down for the whole crew and business. read less
Lisa L.
6/28/2023 - Google
German and his crew came on time and finished the job perfect, love our new window and patio door.
Melissa A.
6/27/2023 - Google
They made the process of getting our exterior doors replaced very easy. They kept us updated throughout the process and install went great. Would definitely use... read moreThey made the process of getting our exterior doors replaced very easy. They kept us updated throughout the process and install went great. Would definitely use them again. read less
Philip F.
6/25/2023 - Google
Lake Washington Windows & Door did a fabulous job on my installation! They clearly communicated when trying to schedule installation and even worked around my ... read moreLake Washington Windows & Door did a fabulous job on my installation! They clearly communicated when trying to schedule installation and even worked around my schedule due to work travel. The day installation started the team showed up on time and were courteous and very professional! They walked me through the completed work to make sure I was happy with the results, and I was! Great company and would highly recommend. read less
Lehman L.
6/18/2023 - Google
In every aspect, working with Lake WA Windows and doors was an exceptional experience. I had already had 3 other companies come out to give me bids on replacing... read moreIn every aspect, working with Lake WA Windows and doors was an exceptional experience. I had already had 3 other companies come out to give me bids on replacing old, but utterly charming single paned wood windows. I could not afford to replace them with wood clad windows but they helped me find the best alternative. The windows look great. Installation was amazing and went twice as fast as predicted (1 day not 2). Everyone I dealt with was highly professional, helpful, and knowledgeable. Most important the salesman was informative and problem solving rather than pushy. I highly recommend them. read less
Renee
6/11/2023 - Google
We could not be more pleased with our experience with Lake Washington Windows and Doors. This was a large project, replacing most of our original windows; 27 un... read moreWe could not be more pleased with our experience with Lake Washington Windows and Doors. This was a large project, replacing most of our original windows; 27 units total, including 4 sliding doors. Every step along the way we felt taken care of, from our original meeting with Dave, our sales rep, who took the time to answer our many questions, offered suggestions and was patient with us with no pressure. To our positive experience with Ireland our scheduler. And the install team was outstanding: Chris, Crisanto, Daniel and Jeremy were always on time, polite, communicative, professional and did excellent quality work. And they finished ahead of schedule. I would not hesitate to recommend them to anyone else needing replacement window services. read less
Mike G.
6/11/2023 - Google
From sales to scheduling to installation Lake Washington was awesome to deal with. Especially the installation crew. Guys were professional, explained how they ... read moreFrom sales to scheduling to installation Lake Washington was awesome to deal with. Especially the installation crew. Guys were professional, explained how they were going to do the installation. And clean up was great read less
Martin C.
5/17/2023 - Google
From the Sales Process, to the Technical Measurement to the fantastic Install team Lake Washington Windows was great to work with. Our project was completed wi... read moreFrom the Sales Process, to the Technical Measurement to the fantastic Install team Lake Washington Windows was great to work with. Our project was completed within estimate and again the install team, led by German, was really top notch. The new fiberglass picture windows look great and already the house is cooler in the afternoon. Would highly recommend. Thanks for a job well done. read less
Robert A.
5/13/2023 - Google
Over time, we have had a number of renovation projects done in this 44 year old house. Of all of them, this will be the easiest review to write. We needed to re... read moreOver time, we have had a number of renovation projects done in this 44 year old house. Of all of them, this will be the easiest review to write. We needed to replace all 15 windows and three sliding glass doors. Initially, we narrowed down our search of window companies via reviews on their websites. We thoroughly investigated six more via the Internet and telephone. Four were also with on-site visits. The range of customer service and knowledge was vast. Lake Washington Windows and Doors was the only company that “check all of our boxes”. Matt in Sales fully explained LWWD’s process for replacing our windows. He, patiently and fully, answered all of our questions in person and via a number of emails. There was never any pressure to make a sale. He also told us about the discounts we would be eligible for. None of the other companies offered discounts. We communicated by telephone and email, with Ireland, Lydia and Candice from the front offices. All were pleasant, patient and very professional. The team, headed by Ricky, that installed our windows was always on time. Each day’s scheduled number of windows were installed on that day. We were told that this project would take five days and all was completed in five days. The team took care to make sure that they did not cause any damage to the inside or outside of the house. They laid floor coverings in the areas where they would be working and erected plastic sheeting to shield the rest of the rooms. We were very impressed with how completely all work areas, inside and outside, were cleaned up at the end of every day. LWWD is a company that pays its window installers by the hour and not by the window so there is not a rush to install, in one day, as many as possible. We are very impressed by the quality of workmanship done. The team work of the installation crew was impressive. This is a company that understands that this is an expensive project for the home owner and the work must be done right. We gladly give LWWD a five star review. read less
Robert A.
5/04/2023 - Yelp
Over time, we have had a number of renovation projects done in this 44 year old house. Of all of them, this will be the easiest review to write.We needed to rep... read moreOver time, we have had a number of renovation projects done in this 44 year old house. Of all of them, this will be the easiest review to write.We needed to replace all 15 windows and three sliding glass doors. Initially, we narrowed down our search of window companies via reviews on their websites. We thoroughly investigated six more via the Internet and telephone. Four were also with on-site visits. The range of customer service and knowledge was vast. Lake Washington Windows and Doors was the only company that "check all of our boxes".Matt in Sales fully explained LWWD's process for replacing our windows. He, patiently and fully, answered all of our questions in person and via a number of emails. There was never any pressure to make a sale. He also told us about the discounts we would be eligible for. None of the other companies offered discounts.We communicated by telephone and email, with Ireland, Lydia and Candice from the front offices. All were pleasant, patient and very professional.The team, headed by Ricky, that installed our windows was always on time. Each day's scheduled number of windows were installed on that day. We were told that this project would take five days and all was completed in five days. The team took care to make sure that they did not cause any damage to the inside or outside of the house. They laid floor coverings in the areas where they would be working and erected plastic sheeting to shield the rest of the rooms. We were very impressed with how completely all work areas, inside and outside, were cleaned up at the end of every day.LWWD is a company that pays its window installers by the hour and not by the window so there is not a rush to install, in one day, as many as possible. We are very impressed by the quality of workmanship done. The team work of the installation crew was impressive. This a company that understands that this is an expensive project for the home owner and the work must be done right. We gladly give LWWD a five star review. read less
Trevor R.
5/03/2023 - Google
We had a fantastic experience using Lake Washington Windows and Doors... from the first meeting, Matt was a very personable, knowledgeable, and a great advocate... read moreWe had a fantastic experience using Lake Washington Windows and Doors... from the first meeting, Matt was a very personable, knowledgeable, and a great advocate for helping us with our budget and look we wanted. When it came time for installation, Ricky and his team were professional and accommodating to the small changes we wanted to make. There's a reason Lake Washington Windows and Doors has 5 star reviews, they earn it! read less
Andrew J.
4/29/2023 - Google
Justin and Jeremy did an amazing job and tackled every problem that came the way professionally and made it look so easy.
Nora M.
4/28/2023 - Google
The crew showed up on time, completed the installation of our beautiful, new patio doors with care and left the worksite very clean. Excellent work! I would re... read moreThe crew showed up on time, completed the installation of our beautiful, new patio doors with care and left the worksite very clean. Excellent work! I would recommend them to anyone. read less
Fadhila d.
4/28/2023 - Google
Chris and Mark went above and beyond my expectations. My window install went smoothly from start to finish. They walked me through all the steps, and they did a... read moreChris and Mark went above and beyond my expectations. My window install went smoothly from start to finish. They walked me through all the steps, and they did an amazing job. So much so, I asked them to take measurements to replace my sliding door as well. I highly recommend them, they are extremely professional & they know what they are doing. I can’t thank them enough read less
thomas t.
4/28/2023 - Google
Great service and very professional.
Megan A.
4/28/2023 - Google
Our company, NW Lifestyle Homes, is completing a large remodel on the Mercer Island waterfront, and we were delighted to work with our Sales Rep, Dave Judge, an... read moreOur company, NW Lifestyle Homes, is completing a large remodel on the Mercer Island waterfront, and we were delighted to work with our Sales Rep, Dave Judge, and the whole team at Lake Washington Windows and Doors. Dave is on top of every need and easy to work with. We ordered new windows for almost the entire house as well as 3 large format exterior glass sliders. One of the sliders is so big, it services a 26' wide opening, but it slides as smooth as butter. The doors and windows arrived on schedule, are perfectly sized, and were beautifully installed by German - Crew Lead, and his crew. They are professional craftsmen, and German is a true leader. We can't say enough about this whole team and the products from start to finish, and we look forward to using them again. read less
Rachael D.
4/28/2023 - Google
I had a great experience with this company. The sales person was informative and without high-pressure. He gave me the best price and it wasn’t time limited to ... read moreI had a great experience with this company. The sales person was informative and without high-pressure. He gave me the best price and it wasn’t time limited to that day. Everyone in the company was responsive and helpful. My windows were installed today and they did a nice job with the installation, communication was good and the windows look fabulous. I will definitely do business with them again.😊 read less
Keri D.
4/28/2023 - Google
We chose Lake Washington windows to replace 3 large picture windows and 3 smaller picture windows. The entire process was smooth and painless. The installation ... read moreWe chose Lake Washington windows to replace 3 large picture windows and 3 smaller picture windows. The entire process was smooth and painless. The installation crew was professional, responsive and did amazing work. We had lead Josue, Erik and Daniel as assistants. Installation was quick and flawless and they cleaned up very well post installation. I would work with the entire team again. read less
Christine L.
4/26/2023 - Yelp
I highly recommend this company for door replacement. I received exactly what I asked for. It was a custom job with some very unique features. Everyone was comm... read moreI highly recommend this company for door replacement. I received exactly what I asked for. It was a custom job with some very unique features. Everyone was communicative, professional, and experienced. I will use them again for windows read less
Michael G.
4/21/2023 - Google
The company was responsive with my initial inquiry and sales consultant Matt came over soon thereafter. He was informative, nice, and spent the time needed to z... read moreThe company was responsive with my initial inquiry and sales consultant Matt came over soon thereafter. He was informative, nice, and spent the time needed to zero in on what we wanted. He also answered my follow-up questions via text rapidly. The company sent a person to measure precisely to make sure we got what we needed. The gentlemen doing the install were friendly, professional, and we chatted a few times. Before they left they made sure I was happy. Overall a great experience, I would use them again. read less
Elaine B.
4/21/2023 - Google
The installation was professional and done with attention to detail.
Taryn H.
4/21/2023 - Google
Fantastic work, very friendly and professional. The work was done a full day early and everything looks great!
Chandra H.
4/18/2023 - Yelp
It was a pleasure working with BOTH the sales lead (Jon) and the installers Josue, lead, and assts. Erik and Thomas at Lake Washington Windows. Not to mention t... read moreIt was a pleasure working with BOTH the sales lead (Jon) and the installers Josue, lead, and assts. Erik and Thomas at Lake Washington Windows. Not to mention the consistent communication from Ireland and bill follow up from Candace. Given all the supply delays with everything construction these past few years that communication was key. This was actually the second install they did for us is a short period, the first turned out to be a more complex job with our basement windows in another home. That involved three other installers who were also awesome, fast and communicative, especially when they hit a snag (due to no fault of their own but some bizarre previous construction choices). Windows are spendy so it's wonderful to feel like we got real value. Our neighbor used LWW as well and loved them and recommended to us. read less
Joseph B.
4/14/2023 - Google
I had to replace my front door, called LWW&D and they had their Sales rep out the next day. Great service and the final product looks amazing! Best looking do... read moreI had to replace my front door, called LWW&D and they had their Sales rep out the next day. Great service and the final product looks amazing! Best looking door in the neighborhood. Only pain point is the process from start to finish took 6+ weeks, however their team was in constant communication and always very friendly. If you're looking for the HIGHEST quality of products...I highly recommend Lake Washington Windows and Doors! read less
Silvette L.
3/30/2023 - Google
Great customer service by all. I never felt they were trying to convince me to use their services. The estimator was very knowledgeable and answered my many qu... read moreGreat customer service by all. I never felt they were trying to convince me to use their services. The estimator was very knowledgeable and answered my many questions and encouraged me to reach out if I had more questions, which I did. I had the window panes replaced to more energy efficient glass on my old 1983 windows. The staff were all friendly and courteous. I highly recommend this business. read less
Jesse I.
3/16/2023 - Google
I had a great experience using Lake Washington Windows and Doors for my window replacement job. The professionalism and quality was excellent from the initial q... read moreI had a great experience using Lake Washington Windows and Doors for my window replacement job. The professionalism and quality was excellent from the initial quote to the installation and follow up. The work was done cleanly and was finished on time. Highly recommend! read less
Amelia B.
3/04/2023 - Google
The entire process was easy and communication was fantastic. Jim helped answer all of our questions and was patient as we decided on the windows we wanted. Ch... read moreThe entire process was easy and communication was fantastic. Jim helped answer all of our questions and was patient as we decided on the windows we wanted. Chris explained everything through the install process and answered all questions we had. Both Chris and Gustavo were professional during the install and they did an absolute wonderful job. We are very happy we chose Lake Washington Windows! read less
Maggie K.
2/23/2023 - Google
A wonderful experience from beginning to end of the project. I was looking for a service that would handle everything and this is the one. From the time I calle... read moreA wonderful experience from beginning to end of the project. I was looking for a service that would handle everything and this is the one. From the time I called for the first appointment, to closing out the project, the communication was seamless and reliable at every point. From the sales person, to the project coordinator, even all the way to management - top notch every single one. The team that actually did the work was the most respectful and hard working group I have ever had at my home. I wish they could do every project! So much so that I am already looking around for other doors to replace, etc. New windows make a huge difference and these are beautiful! I will not hesitate to use and recommend this company. They will do the job well and to your satisfaction, no matter what. read less
Tom B.
2/23/2023 - Google
Amazing work and high quality materials
Maggie Kemper
2/21/2023 - Google
A wonderful experience from beginning to end of the project. I was looking for a service that would handle everything and this is the one.
From the time I calle... read moreA wonderful experience from beginning to end of the project. I was looking for a service that would handle everything and this is the one.
From the time I called for the first appointment, to closing out the project, the communication was seamless and reliable at every point. From the sales person, to the project coordinator, even all the way to management - top notch every single one.
The team that actually did the work was the most respectful and hard working group I have ever had at my home. I wish they could do every project! So much so that I am already looking around for other doors to replace, etc. New windows make a huge difference and these are beautiful!
I will not hesitate to use and recommend this company. They will do the job well and to your satisfaction, no matter what. read less
From the time I calle... read moreA wonderful experience from beginning to end of the project. I was looking for a service that would handle everything and this is the one.
From the time I called for the first appointment, to closing out the project, the communication was seamless and reliable at every point. From the sales person, to the project coordinator, even all the way to management - top notch every single one.
The team that actually did the work was the most respectful and hard working group I have ever had at my home. I wish they could do every project! So much so that I am already looking around for other doors to replace, etc. New windows make a huge difference and these are beautiful!
I will not hesitate to use and recommend this company. They will do the job well and to your satisfaction, no matter what. read less
Dilara C.
2/16/2023 - Google
Everyone working in this company is super professional and personable people! I had a great experience and very happy with the work! John who came in to give a ... read moreEveryone working in this company is super professional and personable people! I had a great experience and very happy with the work! John who came in to give a quote was very nice and professional, Chris and Cam came for installation and they rocked it. Ireland was our scheduler and she was always on top her updates on the schedule and was always there if I had any question! Overall, I had a great experience and I recommend this company read less
Diane G.
2/14/2023 - Yelp
Joe and his crew were fabulous. There were punctual, polite, responsive and considerate of our home.It was a huge job, but despite blowing snow and oversized w... read moreJoe and his crew were fabulous. There were punctual, polite, responsive and considerate of our home.It was a huge job, but despite blowing snow and oversized windows 30+ feet in the air, they persevered.Shout out to Tim's crew who came a few times to help; they were also great.My thermostat report came this past week and in January 2023, compared to January 2022, we used 49 fewer hours heating our home. We were flabbergasted by the increased efficiency. read less
Dilara Crosby
2/11/2023 - Google
Everyone working in this company is super professional and personable people! I had a great experience and very happy with the work! John who came in to give a ... read moreEveryone working in this company is super professional and personable people! I had a great experience and very happy with the work! John who came in to give a quote was very nice and professional, Chris and Cam came for installation and they rocked it. Ireland was our scheduler and she was always on top her updates on the schedule and was always there if I had any question! Overall, I had a great experience and I recommend this company read less
Marco G.
2/09/2023 - Google
So happy with the service from Lake Washington Windows. We had all of the windows in our house replaced (16 total) from single pane to double pane. 6 of the bed... read moreSo happy with the service from Lake Washington Windows. We had all of the windows in our house replaced (16 total) from single pane to double pane. 6 of the bedroom windows we also lowered the sill and replaced the window sill with a nice wood design. From the very start, the salesperson Matt was exceptionally kind, and supportive in helping us hit out budget target. The installers were incredible, they were always on time, clean, courteous, respectful, and fun to get to know. They completed the job much faster than expected and did a quality job. Shout out to the lead installer Kenny whom we became friends with. Overall, a totally professional operation and you can feel the "family" brand behind LWW. read less
Clinton V.
2/09/2023 - Google
Very friendly. Kept me updated on the status of appointments, and worked with me until I could get the funding. These guys are the best.
A S.
2/09/2023 - Google
Comminication was clear, courteous, warm. Workmaship was impeccable and installers extremely professional. Would definately come back to Lake Washington Windows... read moreComminication was clear, courteous, warm. Workmaship was impeccable and installers extremely professional. Would definately come back to Lake Washington Windows and Doors. read less
Chuck M.
2/09/2023 - Google
The project was to replace a glass skywall in the kitchen nook area with a skylight and windows. The project was started during the pandemic and took some time... read moreThe project was to replace a glass skywall in the kitchen nook area with a skylight and windows. The project was started during the pandemic and took some time to complete due to supply chain issues, but I was kept informed during the process. The project was complicated and not easy. The first subcontractor they sent out was in over their heads. Lake Washington was in agreement and a second team was sent out and did a great job. While this extended the project, I was fine with it as I wanted the job to be done properly. In remodel/home repair, there are always things come up out of nowhere and people should not be surprised by that. I could have rated them lower, but the communication and commitment to getting done right was the end game. This is a good company, thanks read less
Bobi A.
1/10/2023 - Yelp
Back in November 2022 I gave a negative review because I could feel cold air coming from our new windows that were installed last summer. Since I couldn't revi... read moreBack in November 2022 I gave a negative review because I could feel cold air coming from our new windows that were installed last summer. Since I couldn't revise my initial review, I'm posting an update. UPDATE 1/10/23: the company president, engineer, and Milgard rep came to our home today to look at the windows. They said the windows are exactly what we ordered (very good quality and energy rated) and there were no signs of gaps between the windows, frames, and exterior of the house. They explained that there's something called convection that occurres when warm interior air hits the cold windows (when we open the shades in the morning). It feels like cold air is coming through but it's not. I'm changing my review to four stars and would totally recommend LWWD and Milgard! Thank you Adrian, Miles, and Larry. read less
Kevin T.
1/09/2023 - Google
The team was very professional and friendly and did an outstanding job. I also appreciated that they were very considerate about trying to keep things clean dur... read moreThe team was very professional and friendly and did an outstanding job. I also appreciated that they were very considerate about trying to keep things clean during the installation. read less
Ingrid Schuur
12/20/2022 - Google
Lake Washington Windows made the experience of replacing my window easy and “painless” from beginning to end. First, Dave from the sales department offered grea... read moreLake Washington Windows made the experience of replacing my window easy and “painless” from beginning to end. First, Dave from the sales department offered great options and solutions. Ireland from planning/ scheduling communicated clearly and often about expectations for timeline. Finally Ricky and Xavier did a wonderful job installing. They were fast and thorough and professional and the new window is beautiful! Thank you!! I recommend Lake Washington Windows and would love to have them return for more projects. read less
Sharon R.
12/06/2022 - Facebook
The entire process of working with Lake Washington Windows & Doors to cut down our existing windows was a great experience. During bidding, they were very helpf... read moreThe entire process of working with Lake Washington Windows & Doors to cut down our existing windows was a great experience. During bidding, they were very helpful with my questions about selecting window/sliding door products and were quick to come out on site to meet me, measure, and quote. Scheduling the work was simple and easy. Mike and his crew installed two windows and a sliding door with great care and craftsmanship even during the snowy weather in early December. We're very happy with the final results and would definitely reach out to Lake Washington Windows & Doors again for any future work! read less
Jess L
12/02/2022 - Google
we had an amazing experience with Lake WA windows and doors! we absolutely dave and everyone else who helped us transform our home 🙂 the doors are absolutely b... read morewe had an amazing experience with Lake WA windows and doors! we absolutely dave and everyone else who helped us transform our home 🙂 the doors are absolutely beautiful and well constructed. we couldn’t be happier! thank you all for helping us update our space read less
Daniel M.
10/22/2022 - Yelp
Our salesman Jim was amazing. Response time was great. And the customer service on the team was excellent. Install was great and timely. They took out all windo... read moreOur salesman Jim was amazing. Response time was great. And the customer service on the team was excellent. Install was great and timely. They took out all windows and installed all new windows in 1 day. Clean up was nice. Very professional. read less
Vicki S.
9/08/2022 - Facebook
We wanted a sliding pet door. They had it custom made and installed it perfectly. Not only was their price the best, but their service was above and beyond my e... read moreWe wanted a sliding pet door. They had it custom made and installed it perfectly. Not only was their price the best, but their service was above and beyond my expectations. We will definitely use them again. Five star rating. ⭐️⭐️⭐️⭐️⭐️ read less
T S.
7/28/2022 - Yelp
Had great experience getting all the windows + external door in our house replaced by Lake Washington Windows and Doors. Jim, our sales person is great to work... read moreHad great experience getting all the windows + external door in our house replaced by Lake Washington Windows and Doors. Jim, our sales person is great to work with and still follows up even during or after installation. They have the best pricing, good installation crew and good project management with timely communication. We highly recommend using this company if you are thinking of replacing your house windows/external doors. read less
Tiffany L.
7/08/2022 - Facebook
Their installers were great, especially Joe. They took their time, made sure the product was installed correctly, cleaned up after themselves, and were pleasant... read moreTheir installers were great, especially Joe. They took their time, made sure the product was installed correctly, cleaned up after themselves, and were pleasant to work with. The window and door took a long time getting here, but I believe that was supply chain issues and not the company’s fault. Would definitely use them again. read less
Steve W.
6/17/2022 - Facebook
Very happy with my new windows (look nicer, and block sound better). Luis Ocampo and his crew were skilled, professional, cheerful, considerate, and did a great... read moreVery happy with my new windows (look nicer, and block sound better). Luis Ocampo and his crew were skilled, professional, cheerful, considerate, and did a great job! 🙂 read less
Erica W.
4/06/2022 - Facebook
They did a great job on my sliding door replacement. Communication was great during the entire process from initial inquiry to final confirmation everything is ... read moreThey did a great job on my sliding door replacement. Communication was great during the entire process from initial inquiry to final confirmation everything is to my satisfaction. Lubo was on time and did a wonderful (and quick) install. Thank you! read less
Kristin J.
3/14/2022 - Yelp
My experience with Lake Washington Windows and Doors and my salesperson Dave Judge have simply been amazing! I have been planning a remodel for over a year and ... read moreMy experience with Lake Washington Windows and Doors and my salesperson Dave Judge have simply been amazing! I have been planning a remodel for over a year and a half and they stuck with me through the entire process. They were even able to personalize recommendations to my individual needs of retrofitting an old window to fit my new gorgeous sliding glass door. I truly appreciate their attention to details, flexibility and willingness to work with me as a homeowner who had very little knowledge about remodeling. Dave is also truly a gem! He educated me on what needed to be replaced and what did not need to be. He built a relationship on trust and open communication which makes him exceptional! Thank you Lake Washington Windows and Doors and Dave Judge! read less
Craig H.
3/13/2022 - Yelp
Dear Owner,I would like to share comments on our window and door replacements. We had recently bought our home and knowing that the windows were old , we had pl... read moreDear Owner,I would like to share comments on our window and door replacements. We had recently bought our home and knowing that the windows were old , we had planned to replace them fairly soon upon moving in. We had solicited bids from various suppliers to replace our 14 windows and 2 sliding glass doors. Dave Judge was our salesman. I let Dave know we were soliciting bids from various suppliers. Once I had all bids, we reviewed them and based on Dave's professionalism and "no pressure" sales, I wanted to work with him and the quote received.Dave's quote was within range of what we were expecting. I did share some information from a competitor and asked if Dave could meet those items, we would proceed and sign contract with him. Dave reviewed and accommodated the adjustment and we purchased the windows. We were not in a big hurry to to replace the windows knowing winter was coming and the long lead time for getting the windows would have placed install in the colder, wetter season. We held off until first of March.The installation crew was great. The team lead went over their process, how they were going to address the windows and doors as well as stage, set up and remove of windows. He was very thorough and kept us informed along the way. He had a great crew with him. All the guys focused on their tasks which made the operation efficient. One does tend to hear about issues or concerns with contractors and installers. There were no issues with us. The focus of keeping the area clean and tidy was appreciated. The clean up at the end of the job was above par and our expectations.Based on the experience, I have already recommended Lake Washington Windows and Doors to two other colleagues of mine. I have appreciated the communication from the office in keeping in touch along the way to the final billing. A+ work in our book.Thank you for improving our home and the experience of window replacement.Craig Huether read less
Shelly L.
2/25/2022 - Facebook
From my first contact this past summer to my installation this week the service has been GREAT. The estimate was thorough and the Milgard Rep. was knowledgeabl... read moreFrom my first contact this past summer to my installation this week the service has been GREAT. The estimate was thorough and the Milgard Rep. was knowledgeable and patient with my myriad questions. The critical measurement tech was efficient and accurate (and also very knowledgeable). The communication from the scheduler was timely and prompt — always “same-day”. The crew arrived to install right on time and managed to complete the entire install — ten windows including a large half-round, plus a sliding door — in one day. Amazing. They were a pleasure to have working on my house. The lead installer was informative and efficient, his crew was friendly and considerate, and they were clearly a team who knows their stuff and enjoys working together. All windows in, clear view, warm house, happy customer. I will be recommending Lake Washington Windows & Doors, and calling them first for any future needs. read less
Mary S.
10/23/2021 - Yelp
This rating is for their excellent service! McKenzie Miller was our project manager and kept us totally up to date every step of the way. Lubo Katrusin was the ... read moreThis rating is for their excellent service! McKenzie Miller was our project manager and kept us totally up to date every step of the way. Lubo Katrusin was the installer and a finer craftsman one couldn't find! He did truly a custom installation for us which was amazing. Finally, Dan Morley helped with some special finishing touches we were unable to complete ourselves. read less
Moira K.
10/20/2021 - Yelp
The company did a very good job, in time that they told me. Special thanks to Josue and Jerel they worked hard.
Karen Sauer
7/16/2021 - Google
We had two HUGE sliding doors installed at our home. Riley, Chris, German and Victor did an amazing job. They were efficient and had a great work ethic. Their a... read moreWe had two HUGE sliding doors installed at our home. Riley, Chris, German and Victor did an amazing job. They were efficient and had a great work ethic. Their attention to detail was outstanding. I was very impressed with how well they worked together and honestly how clean the job site was. I highly recommend Lake Washington Windows and Doors, and ESPECIALLY their installers. Kind, personable and talented at their craft, what more could you ask for! Thank you so much for traveling all the way to my home and allowing me to FINALLY have amazing doors.
I also want to give a shout out to our sales rep, Dave Judge, who was extremely patient as my husband and I went back and forth on what window company and style of doors we wanted. He stuck with us when others would have just thrown their hands up in defeat. THANK YOU! read less
I also want to give a shout out to our sales rep, Dave Judge, who was extremely patient as my husband and I went back and forth on what window company and style of doors we wanted. He stuck with us when others would have just thrown their hands up in defeat. THANK YOU! read less
Craig H.
7/06/2021 - Yelp
The team was on time, friendly and kept the house clean.Window installation was fast, even with a broken tool, and the team left things as good as when they arr... read moreThe team was on time, friendly and kept the house clean.Window installation was fast, even with a broken tool, and the team left things as good as when they arrived.Windows are already making the rooms cooler! read less
Patrick B.
6/02/2021 - Yelp
Very professional team. Produced great results with window and trim installation. Showed up on time and work completed as estimated. Team lead (Luis) was very c... read moreVery professional team. Produced great results with window and trim installation. Showed up on time and work completed as estimated. Team lead (Luis) was very communicative and responsive. Project Manager (Amy) did a great job of communicating lead times and progress towards the install. Really happy! read less
Marcy H.
4/13/2021 - Facebook
Great product, service and customer service. Delivered before promised. Competitive pricing. Loved having a project manager.
Shawn C.
4/11/2021 - Facebook
Great service! Friendly and helpful! Very happy with finished product!
Kelly R.
4/07/2021 - Facebook
Outstanding customer service. Highly recommend!
Mike H.
3/18/2021 - Yelp
Everything was first rate! From the sales consultation to installation. We had 13 Milgard windows replaced over four days, as promised. The installation crew l... read moreEverything was first rate! From the sales consultation to installation. We had 13 Milgard windows replaced over four days, as promised. The installation crew led by Riley was great. They cleaned up everyday and were very considerate of our time. The quality of installation and trim work was perfect! Everyone with LWWD was courteous and responsive to phone calls and email. Highly recommended!Mike and Rian. read less
