Recent Windows & Door Replacement Reviews

WindowDoorTeamCrewCleanProfessionalInstallRecommendCommunicationCustomer ServiceProductsExpertise
Corrine O.
1/14/2026
They replaced more than 20 windows and two patio doors in only a week, and that was with weekend off plus one day when the crew got sick! The original estimate was 9 days! We were so impressed. The crew of Crisanto, Johan and Daniel were friendly, protected our home during installation, and did an amazing job. We already see a difference in how much our heat is running, and can't wait to enjoy our new patio doors this summer! They also helped us add more light to our dark main bedroom by taking out the old narrow window and putting in a new much larger window. They added new insulation and put up dry wall for us to finish later. They even brought the wood trim to us early in case we want to stain, paint, or otherwise treat the wood before they used it in the installation. Generally an amazing experience for what can be a super stressful time (especially in winter). Would definitely recommend them!
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Nick B.
1/14/2026
We had a great experience with Lake Washington Windows & Doors. The installers, Crisanto, Johan, and Daniel, were extremely professional, did excellent work, and kept us informed throughout the entire installation process. They were respectful of our home and clearly took pride in the quality of their work. We are very happy with our new windows and patio doors and would highly recommend this team.
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Nicholas B.
1/14/2026
We had a great experience with Lake Washington Windows & Doors. The installers, Crisanto, Johan, and Daniel, were extremely professional, did excellent work, and kept us informed throughout the entire installation process. They were respectful of our home and clearly took pride in the quality of their work. We are very happy with our new windows and patio doors and would highly recommend this team.
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Corrine O.
1/14/2026
They replaced more than 20 windows and two patio doors in only a week, and that was with weekend off plus one day when the crew got sick! The original estimate was 9 days! We were so impressed. The crew of Crisanto, Johan and Daniel were friendly, protected our home during installation, and did an amazing job. We already see a difference in how much our heat is running, and can't wait to enjoy our new patio doors this summer! They also helped us add more light to our dark main bedroom by taking out the old narrow window and putting in a new much larger window. They added new insulation and put up dry wall for us to finish later. They even brought the wood trim to us early in case we want to stain, paint, or otherwise treat the wood before they used it in the installation. Generally an amazing experience for what can be a super stressful time (especially in winter). Would definitely recommend them!
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Mandy L.
1/07/2026
I worked with Dave, the sales consultant from Lake Washington Windows & Doors and had a great experience. He presented the Anlin windows clearly, and I was impressed by the narrow frames (much slimmer than typical vinyl windows & even some fiberglass windows) and the double lifetime warranty. Dave sent the quote quickly with several discounts, and when I noticed a few measurement discrepancies, he corrected them right away. He also offered an additional 3.5% discount for reviews and yard signs.After signing, I realized some windows might need tempered safety glass. Dave explained the code requirements clearly and updated the bathroom window to tempered at no extra cost. He also offered to temper the lower sash on the large windows if we chose a 50/50 split as indicated on the proposal (We opted to have the lower sash opening at 24" instead).One thing I learned while comparing multiple installers is that not everyone includes tempered glass where required, so it's important to double‑check both measurements and safety‑glass details in order to compare them "apples to apples". This window professional's video helped explain the tempered glass rules well: Overall, Dave was responsive, knowledgeable, and easy to work with.
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John J.
1/06/2026
Matthew was the salesman from Washington Window and door. We were looking for a sliding door with an intergrated dog door. He did an outstanding job explaining and demonstrating the high quality windows without any pressure. His knowledge and confidence in his product was reassuring. Andy and Gustavo were our installers. They showed up on time and performed a flawless installation. They throughly cleaned up before leaving. This project exceeded my expectations and I am looking forward to using them again to replace windows on the west facing part of our house.
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Wendie J.
1/06/2026
Wow! Quick, concise, quality! Was able to order exactly what I wanted with a plan for future phased projects and no "upsell". Matthew was outstanding in his ability to present the product and the value was evident. Our installers, Andy and Gustavo were on time, gracious and efficient! We look forward to our new windows and doors!!! Thank you Matthew! <3
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Wendie P.
1/02/2026
Matthew worked with our schedule and was very informative about the product, process and timing! we ordered a sliding glass door with a built in dog door. we did get several quotes and the overall product, feel and lack of pressure sold us on LWW&D! the crew arrived right on time, right when they said they would (shout out to our 5 star installer, Andy and Gustavo!!! <3), very efficient, tidy, and fulfilled every expectation! Will use them again soon for windows on the front of our home! 5 stars all around
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Nick M.
1/02/2026
Fantastic quality, and the new windows look great. Ricky, Emilio and Moises were my installers and they were on time, professional and courteous. They also installed my 3 new windows in no time, left no trace and the quality of the workmanship is top notch. Highly Recommend.
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Sandie L.
12/24/2025
Awesome, Awesome, Awesome! We had a project to replace several windows and a french door and after meeting with several companies we chose Lk WA: Great service from start to finish -easy no pressure communication -quote prompt, project on schedule even during the winter weather, work team showed up promptly -tidy work crew -walk through before and after with informative details of job -work crew great attention to detail
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Amanda A.
12/20/2025
All expectations were met from initial communication, to measurements to installation. John came to our house to discuss products and take measurements. He was very knowledgeable and clearly had a lot of experience in the window industry. We had 9 windows and a slider that needed replacing. Crisanto, Johan and David performed the installation and did an amazing job despite everything the North Bend weather had to throw at them.. strong wind and rain for two days straight. They left the place spotless inside and out and were very communicative and thoughtful through the whole process. We previously worked with another well known window company and had a less than desirable experience.. poor communication, windows installed incorrectly and little follow through. We highly recommend Lake Washington Windows and Doors for your projects.
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A F.
12/20/2025
All expectations were met from initial communication, to measurements to installation. John came to our house to discuss products and take measurements. He was very knowledgeable and clearly had a lot of experience in the window industry. We had 9 windows and a slider that needed replacing. Crisanto, Johan and David performed the installation and did an amazing job despite everything the North Bend weather had to throw at them.. strong wind and rain for two days straight. They left the place spotless inside and out and were very communicative and thoughtful through the whole process. We previously worked with another well known window company and had a less than desirable experience.. poor communication, windows installed incorrectly and little follow through. We highly recommend Lake Washington Windows and Doors for your projects.
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Amanda F.
12/20/2025
All expectations were met from initial communication, to measurements to installation. John came to our house to discuss products and take measurements. He was very knowledgeable and clearly had a lot of experience in the window industry. We had 9 windows and a slider that needed replacing. Crisanto, Johan and David performed the installation and did an amazing job despite everything the North Bend weather had to throw at them.. strong wind and rain for two days straight. They left the place spotless inside and out and were very communicative and thoughtful through the whole process. We previously worked with another well known window company and had a less than desirable experience.. poor communication, windows installed incorrectly and little follow through. We highly recommend Lake Washington Windows and Doors for your projects.
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Noland A.
12/06/2025
Exceptional Service and Installation from Start to Finish!We recently had Lake Washington Windows & Doors install seven new Anlin windows across our dining room, living room, and above the foyer, and the entire experience was outstanding. They deserve every one of these five stars!Our initial consultation with Matt was truly productive and pressure-free. He was highly professional, respectful of our time, and never once pushy. Matt meticulously explained and demonstrated the features and benefits of the Anlin windows, ensuring we fully appreciated the long-term value we were investing in. He also clearly walked us through the financing options and the company's entire engagement process, making us feel comfortable and informed every step of the way.The installation team--Andy, Gustavo, and Brennen--were absolutely fantastic. They were incredibly meticulous and clearly took immense pride in their work, completing the job perfectly over two days.What truly set Lake Washington Windows & Doors apart was the overall professionalism demonstrated by every team member who worked in our home. They treated our property with the utmost care, as if it were their own. The cleanup was immaculate, and the final results look phenomenal.We highly recommend Lake Washington Windows & Doors for anyone considering new windows!
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Zeyu F.
12/03/2025
We recently had 8 big windows installed by Crisanto, Johan, and Brennen from LW Washington Windows and Doors, and we couldn’t be happier with the experience. The team was professional, detailed, and extremely thorough throughout the entire project. Their communication was clear and consistent, and they walked us through each step of the process so we always knew what was happening. Another thing we really appreciated was how clean they left the work area. After they finished, the space looked spotless—no debris, no dust, nothing left behind. Overall, we are very impressed with their workmanship and customer service. Highly recommended for anyone looking for quality window installation!
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Alex
12/03/2025
We recently had 8 windows installed by Crisanto, Johan, and Brennen from LW Washington Windows and Doors, and we couldn't be happier with the experience. The team was professional, detailed, and extremely thorough throughout the entire project.Their communication was clear and consistent, and they walked us through each step of the process so we always knew what was happening.Another thing we really appreciated was how clean they left the work area. After they finished, the space looked spotless--no debris, no dust, nothing left behind.Overall, we are very impressed with their workmanship and customer service. Highly recommended for anyone looking for quality window installation
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Elena U.
11/14/2025
Very positive experience! Great communication with a company, reasonable prices, all the process was very smooth. Quick, clean and super professional installation team. Our installers were Ricky, Joel, Emilio, Fatu, David and Eric. Our new windows and a new patio door look beautiful and are very high quality. Highly recommended!
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Daniel G.
11/11/2025
From start to finish, the experience with Lake Washington Windows & Doors was amazing. Great communication throughout the whole process. This is how home improvement projects should be run. The installers, Erik and Luis, were very professional and did a great installation and clean up. Would recommend in a heartbeat.
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Pam H.
11/05/2025
From start to finish, you can tell this company works hard for you. Top quality in customer service and materials. The installation was perfect. I felt like Chris & Brennen cared for my home like they would be careful of their own. I will be calling this company in the future, for the rest of my windows.
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Harold T.
11/01/2025
We used LWW&D to replace a window into our garage with a custom person door. Everything from estimating the job (in person), to taking exhaustive/accurate measurements, to doing the install was professional, accurate, and timely. The installers (Crisanto, John, and Moises) did an amazingly good job on cutting out the old window, framing/installing the door, and detailing the finished look. They finished quicker than their estimate and cleaned up everything before they left. I would heartily recommend them and would hire them again.
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Harold T.
11/01/2025
Lake Washington Windows & Doors is the real deal when it comes to installing a custom door. They replaced a window with a people door into our garage. Everything from sending a person to evaluate and take measurements, to taking a second look at the job to get the details right, to the finished job was professional, accurate, and on time. The install team (Crisanto, John, and Moises) finished the job quicker than the estimate. They cleaned up after themselves and spent extratime detailing the outside frame so it fit in better. The door looks like it always belonged were they put it. Worth every penny, I highly recommend them, and would hire them again.
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JoAnn S.
10/28/2025
Andy and Gustavo just finished installing our back door, and we love it. Both men were extremely professional and polite, worked well together and left our house in very good clean condition. We would definitely use Lake Washington window and doors again.The Stewarts
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J B.
10/25/2025
What a pleasant experience from beginning to end! The sales rep, Ireland, was fun, friendly and knowledgeable, and no high pressure sales. On the day of installation, the installation crew (Chris, Ricky, David, Emilio) were hard working, efficient, helpful and professional. Now I want them to replace my doors!!
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Janie B.
10/25/2025
Everything went so well! From the meeting with the sales rep (Ireland) to the 4 installation guys. No high pressure sales, just great information. On the day of installation, everything was protected and cleaned up after they left. Beautiful professional job on the installation and am thinking about having more windows done now!
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Danny M.
10/24/2025
These guys renewed my faith that there is still extra quality professionalism out there...Immaculate work, fantastic communication, on time and the installation was perfect. The window's themselves surpassed what I expected by far. So well made. But more importantly a team like Chris D.,RickyD.,David B and Emilyo are priceless. Thank you also to Ireland Wood who set up the sale.
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Kristina S.
10/23/2025
We used this company to install a new slider door with a doggy door insert. The time to wait for the door to be custom built took about 1.5 months but the installation was extremely quick. I appreciate their responsiveness to questions we had their professionalism when installing the door. It is absolutely perfect and we would highly recommend them.
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Traci M.
10/21/2025
We had three exterior doors installed, one which required changing the size of the frame (added a side panel) and a large window cut out and installed. I’d say that our job ended up having more complications than average, with multiple returns needed for adjustments and at one point an entire door replaced due to the first one being cut just wrong enough to cause issues (not their fault, manufacturers fault). Through it all, Lake Washington was fabulous. Communication was excellent and the crews that came out were so great that when our job was finally done and “our guy” left for the last time, my husband and I said that we’ll miss him. LWW&D see their projects through until the very end, and I have no question that they will come back promptly if any other issues come up in the future. From start to finish, excellent company to work with!
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Jennifer S.
10/18/2025
We had a great experience with Lake Washington Windows & Doors when we replaced the front door to our home. We met with senior design consultant Jon Wood who was very easy to talk with as we had many questions when shopping around for our new door. Jon was very thorough in his presentation of the various options, professional, and timely in his responses via email when we had follow-up questions. He made the decision process easy on us and everything went very smoothly. Once we had committed to LWWD for our door project, we received a number of project updates via email which we really appreciated. Scheduling the day for door replacement couldn't have been any easier. The installers Crisanto and Johan arrived on time, with a phone call ahead of time with their ETA. They were very respectful of our home and worked hard to keep the project site clean and tidy. They were friendly and able to provide answers to any day-of questions we had, and we felt very confident in their ability to get the job done on time and correctly. The final product is beautiful, and we are very happy with our selection. It's comforting to know how well built the door is and we look forward to many years of daily use. We would highly recommend LWWD to anyone looking for door/window replacement. Thanks to the team!
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Bruce B.
10/16/2025
This is by far one of the best experiences I have had with a service provider. The entire experience from the sales rep to the installers was great. We really appreciated the installers. They were professional and considerate. The work was done in timely matter and they cleaned up well every day before they left.
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Heidi D.
10/16/2025
We just had our front door replaced. The entire process was very smooth and professional. Ireland was so great helping us choose and order the door. Jeff kept us informed of every step of the process between ordering and installation, and Crisanto and Johan did a great job installing the new door neatly and efficiently! Very happy with our experience.
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Lisa R.
10/09/2025
I had a great experience and now have beautiful windows! I was really nervous about this project, but felt very good about the planning process and follow up. The installers assigned to us were Ricky and Enrique - wow! They were amazing 👏. On the second day of the project they had another team (Joel and Erik) come help and watching them all work together was incredible! They were all skilled and efficient, and they took so much care while in our house. Ricky even noticed that my front door was sticking a little and he fixed it! I'm really happy with the results. Thanks to the whole team, including Ronnie, Mike, Jeff, Josh, and Candice.
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Hok K.
10/09/2025
Lake Wa Windows and Doors assisted me in replacing my windows and sliding door original to my 1959 home. Ireland, the sales rep provided a low pressure, attentive and informative sales experience and her communication throughout has been stellar. The installers, Chris, David B and Louse were punctual, diligent and Chris the lead installer was very communicative. Their price was higher than other bids, but I felt I was receiving quality windows.
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Ximena A.
10/07/2025
Tanto la asesoría como la instalación de las puertas corredizas y ventanas , fue excelente, la comunicación clara y el trabajo de Crisanto, Johan y Moises quienes instalaron las ventanas, fue impecable . Mi esposo y yo estamos muy satisfechos con el resultado . Agrego fotografía del antes y el después .
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Ximena A.
10/07/2025
Tanto la asesoría como la instalación de las puertas corredizas y ventanas , fue excelente, la comunicación clara y el trabajo de Crisanto, Johan y Moises quienes instalaron las ventanas, fue impecable . Mi esposo y yo estamos muy satisfechos con el resultado . Agrego fotografía del antes y el después .
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Duc N.
10/03/2025
We are extremely happy with the whole process from the time we called for the estimate up to the windows being installed. Everyone we interacted with were very professional, on time and detailed. They answered all of ours questions and took the time to make sure all the measurements were correct. The price was very reasonable and we even added two more windows after the initial estimate. Joe and his crew came and installed the windows rain or shine. They were very efficient and made sure to clean up afterwards inside & out. We love how the windows make the rooms look newly remodeled. We would definitely go through LWWD again for any future projects.
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Brent S.
10/02/2025
We recently had Lake Washington Windows and Doors install a new sliding glass door, and the whole experience was fantastic from start to finish. The team was professional, punctual, and very detail-oriented. They walked us through the process, answered all our questions, and made sure everything was done right. The installation itself was seamless—they worked efficiently, cleaned up thoroughly afterward, and left the space looking even better than before. The new door looks beautiful, operates smoothly, and has already made a noticeable difference in our home. We couldn’t be happier with the results and highly recommend Lake Washington Windows and Doors to anyone looking for quality products and expert installation
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Judy R.
9/27/2025
I had an excellent experience working with Lake Washington Windows and Doors. Ronny was extremely professional from the very beginning. He took the time to show me the products they use, which were very impressive, and went into great detail throughout the entire process. Anytime I had a question or needed something, I could call or reach out to Ronny, and he was always quick to respond. I’m not only pleased with Ronny, but also with the entire company. The installers were fantastic—they arrived on time, worked efficiently, and did an outstanding job with the installation. The new windows look absolutely magnificent. The difference is truly night and day, and I’m so glad I chose this company. Lake Washington Windows and Doors offers fair pricing, high-quality products, and excellent customer service. If I could give them 10 stars, I would. I would highly recommend them to anyone looking for new windows and doors.
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Gary R.
9/26/2025
I had an excellent experience working with Lake Washington Windows and Doors. Ronny was extremely professional from the very beginning. He took the time to show me the products they use, which were very impressive, and went into great detail throughout the entire process. Anytime I had a question or needed something, I could call or reach out to Ronny, and he was always quick to respond.I'm not only pleased with Ronny, but also with the entire company. The installers were fantastic--they arrived on time, worked efficiently, and did an outstanding job with the installation. The new windows look absolutely magnificent. The difference is truly night and day, and I'm so glad I chose this company.Lake Washington Windows and Doors offers fair pricing, high-quality products, and excellent customer service. If I could give them 10 stars, I would. I would highly recommend them to anyone looking for new windows and doors.
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Paul S.
9/19/2025
Crisanto & Johan installed 7 windows (3 new openings) and one patio door (new opening) in our home over four days, several days ahead of schedule, with no mess and matching existing trim for a consistent look. The windows & door all work and look great. Each day of the project they isolated the workspace and cleaned up everything at the end of the day. Would recommend and use again.
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Chris K.
9/11/2025
This was our first experience getting windows replaced, and it wasn't a small job either since we also had one large dining room window replaced with a sliding door. I recall getting a few quotes, but in the end I was really glad to go with Lake Washington. Our design consultant Ireland was very patient with all my questions and I could tell she was really invested in getting us the just the right windows + sliding door for the right price, without pushing any unnecessary options. Instead of doing just a quick measure and leaving, she made sure to go over as much information as she could with me which was really helpful. On install day, Thomas B., Daniel N., and Brennan B. were super professional and took all the precautions to ensure the dust and debris from the work area was blocked off from the rest of the house, and I could hardly tell that they had been there after each work day. I have to admit that once in a while I would overhear them discussing the small details that went into the install and I could tell they were ensuring it was done the right way. I'm really pleased with the results and service so far and would go with LW next time we have any windows or doors to replace/fix as well.
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Elsayed E.
9/10/2025
I had Lake Washington Windows install new windows in my home, and I couldn't be happier with the results. From start to finish, the process was smooth and professional.A special thanks to Andy and Gustavo, who did the installation. They showed up on time, worked efficiently, and paid attention to every detail. Not only was the workmanship excellent, but they were also very respectful of my home--keeping everything clean during and after the project.The windows look fantastic and have already made a noticeable difference in comfort and appearance. I would absolutely recommend Lake Washington Windows, and especially Andy and Gustavo, to anyone looking for quality work and great service and great value.
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Kathryn G.
9/04/2025
Installation went very smoothly. They even vacuumed! It looked better than when they arrived. They double-checked with me on some specific adjustments. And the window is great; just what we wanted. Thomas B and Daniel N, the installers, were very pleasant to work with.
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